POLICIES
RETURNS + EXCHANGES
We do not accept returns but we do accept exchanges! Exchanges of your undamaged unworn jewels are accepted within 7 days of the delivery date. Simply send your jewels back with the original receipt, and we will exchange them. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased; and (ii) sale products are not eligible for exchange.
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Please contact us at esbjewels@gmail.com with any exchanges or concerns!
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SHIPPING
All domestic orders will be shipped via USPS first class mail with a $9.95 shipping and handling fee. Please allow 7 days for delivery.
All international orders will be shipped via USPS first class mail with a $14.95 shipping and handling fee. Please allow 14 days for shipping.
If your items are needed in 1-3 business days, there will be an expedited shipping charge of $25.00.